INFORMATION COVID-19

HN Negresco Beach Hotel | Web Oficial | Palma, Islas Baleares

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INFORMATION COVID-19 FOR OUR CUSTOMERS

Given the exceptional circumstances in which we live, following the recommendations of the health authorities, we have been forced to temporarily close our doors in order to preserve the health and safety of all. We have done it with great regret in our hearts, but full of hope thinking about the reunion.

On behalf of all our team at Hotel Negresco we would like to convey our sincere thanks for all your support; and assure you that we will be ready to receive you with more desire than ever, but above all with all the guarantees so that in your stays with us you can once again enjoy the tranquility and rest that characterizes our hotel.

We look forward to welcoming you again, and sharing our facilities with you.

WE ARE PREPARING…

Our facilities and staff will be more prepared than ever to guarantee your safety. We will have the HS CONSULTING Certification in prevention of COVID-19, which includes intensive specific training for each department of the hotel, self-control protocols to guarantee the strictest hygiene and safety measures, and health records available to our clients.

The rooms will be disinfected daily following the guidelines and protocols recommended by the WHO. Common spaces sanitized and prepared to maintain a safe distance. And, of course, our team will always be at your disposal with all the information you may need to ensure everyone's health and safety.

RESERVATION INFORMATION

If you have a reservation between March 20 and June 30, 2020, please contact your agency (Booking, Expedia, your local travel agency, etc.) to cancel your reservation or modify your travel dates.

If your reservation has been canceled but you have already made your payment in advance, please contact us at info@negrescomallorca.com to request a refund, or a change of dates.

In the case of a direct reservation with us, you can manage it through our website in the “My reservations” section or send us an email to info@negrescomallorca.com .

Book here

Book now

BEST PRICE GUARANTEED

Number of Nights: X

Do you need help with your booking?
Call us : 971574743

TONS OF ADVANTAGES!

Booking on our Official Website is best, but why?

Best price guaranteed. How?
Our official website always offers you the best price online guaranteed as there are no intermediaries.

No intermediaries?
That's right. This will also prevent communication errors. Information comes to us directly.

How can direct communication help me?
Before, during and after. We are at your service whenever you should require us and we will provide you with truthful information about our establishment. We will advise you to ensure you get things right with your booking.

Are you always available? Every day at any time?
Yes. Our team works 24 hours a day to resolve any of your issues.

What is immediate confirmation?
The moment you make your booking, it enters our system instantly as there are no intermediaries involved. Availability confirmation will be effective at that moment and overbooking will be avoided.

Direct payment at the hotel?
Yes. You can pay for your booking directly on arrival, provided that the terms and conditions of your rate don't state otherwise.

What if I have a problem with my booking?
You can manage it directly with us and we will do everything possible to resolve the issue as soon as possible.

Do I get to enjoy any room assignment advantages?
Yes. We always assign our guests the best room available within their chosen category.

How do I know the booking process is 100% secure?
Your browser will verify that the site is secure when you go to pay by showing the "green padlock". Furthermore, you data will be processed in accordance with the Personal Data Protection Act and your credit card details will be stored in a system that may only be accessed by us, if payment is not to be made on arrival.

If payment is to be made on arrival why do I have to provide my credit card details?
Your credit card is used as a guarantee. If payment is to be made on arrival it will not be used.

For any other questions or further information contact us.

And remember, by booking on our website you can enjoy TONS OF ADVANTAGES!